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Follow Up and Follow ThroughD. Follow Through: When they say Yes. *Thank Them. *Give them your contact information, and EXACTLY how to submit their funds. *Respect their preference in Spirit led giving. Some of my supporters do not want to be bound to a monthly commitment. I respect that - and I think they appreciate it. They like to give as they feel prompted, and they give regularly and generously. Don't get too emphatic about the monthly part as you may turn some great contributors off and away. *Let them know about your regular communication that they should be expecting. *Ask them if they know of anyone else that may be interested in your work. *Check your records to make sure their first support comes through. If not, contact them and ask if they had any problems or questions in doing that.
D. Follow UP This applies to those who have said no, or not now. *If you do not have an answer from them, call them about once a week until you get an answer. You can ask, or leave a message that goes something like this: "Hi Joe, This is Curt Johnson with YWAM. I just wanted to thank you again for your time and prayful consideration of joining in on our missions work. We had talked about connecting again in a week after you had talked to your wife (or whatever reason you had "isolated.") Please give me a call at 888-888-8888, or I can try back at another time next week. Thanks again. Goodbye." Leave this message anywhere from 3 to 5 times roughly once a week depending upon your comfort level. You do want to stop calling and "chasing" eventually though. If you keep getting voice mail, leave a "final" message something like this: "Hi Joe, This is Curt Johnson with YWAM. I WON'T BE CALLING AGAIN SOON. I'll assume you are either too busy or have decided not to move forward in supporting our work at this time. Thanks for your consideration. My number is 888-888-8888. Hopefully we can connect again in the future when things aren't as hectic for you. Goodbye." You don't want to "burn bridges" or have them get sick of you as a pest. Simply accept the timing isn't right for whatever reason, and that this is a potential supporter for down the road sometime. Once in a while you will be pleasantly surprised in this type of "take-away" phone message. They will call you back and apologize for not getting back to you, and they do want to support you. Your "final" call is what will finally push you to a higher priority for them to take care of :-) *Send them a Thank You card for their time, and let them know the newsletters will be coming if they gave permission for that. *Put them in ACT! , or your contact management system for a call in a year or so. *Put them on a special list if they gave you permission to get back to them with a special project.
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